Email Tech Support - Entourage for Mac

1) Click on the Tools menu, and then select Accounts.

The Accounts window will appear.

2) In the Accounts window, select your Copper.net email configuration and click Edit.

The Edit Account window will appear.

3) On the Account Settings tab, verify that all the server settings are correct:

Acct Name: your email address.

Name: your name.
Email: your email address.

Account ID: the first part of your email address (before @).
POP: mail.copper.net
Password: your copper.net password.
Save Password: checked.

SMTP: mail.copper.net

NOTE: FOR ALL OTHER DIAL-UP COMPANIES, THE USERNAME NEEDS TO BE THE FULL EMAIL ADDRESS (EXAMPLE@COMPANY.COM)

Next, click on the button under Sending Mail that says "Click here for advanced sending options."

4) The only item that should be checked here is "SMTP server requires authentication," and underneath this you will want "Use same settings as incoming mail server" to be selected.

5) If you want to configure Entourage to leave a copy of your emssages on the mail server for a specific number of days, you can do so by going to the Options tab and placing a check mark in that item.  Then, you can modify the number of days the messages will remain on the server.

Click OK to return to the Accounts window, and then close the Accounts window to return to your inbox.