Email Tech Support - Outlook Express for Macintosh

1) Click on the Tools menu, and then select Accounts.

The Accounts window will appear.


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2) In the Accounts window, select your Copper.net email configuration and click Edit.

The Edit Account window will appear.

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3) On the Account Settings tab, verify that all the server settings are correct:

Acct Name: your email address.

Name: your name.
Email: your email address.

Account ID: the first part of your email address (before @).
POP: mail.copper.net
Password: your copper.net password.
Save Password: checked.

SMTP: mail.copper.net

NOTE: FOR ALL OTHER DIAL-UP COMPANIES, THE USERNAME NEEDS TO BE THE FULL EMAIL ADDRESS (EXAMPLE@COMPANY.COM)

Next, click on the button under Sending Mail that says "Click here for advanced sending options."

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4) The only item that should be checked here is "SMTP server requires authentication," and underneath this you will want "Use same settings as incoming mail server" to be selected.


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5) Verify that SMTP server requires authentication is marked, along with Use same settings as incoming mail server.

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KBID: 93
Categories: "Email Tech Support"
Keywords:
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Created: 3/7/2008
Last Updated: 6/11/2008
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