Welcome to Support. We are committed to helping you experience the best service possible. Here you will find solutions to many of your questions and issues. If you are new to Dial-Up Service you may find the Common Questions section helpful.
Browse or search our online Knowledge Base to find configuration screen shots and setup instructions for our services as well as for many other 3rd party applications.
Application downloads for our Configuration Wizard and HiSpeed installer. Downloads require proper accounts.
Use the Customer Center to view payment & account status, pay balances online by credit card or PayPal™, or to update billing information.
Customer Support Contact Information
(888) 336-3318
P.O. Box 511
Mount Vernon, OH 43050
8:00am - 9:00pm 8:00am - 6:00pm Closed