Managing Software Downloads

by hmiller 28. January 2010 22:28

One of the best benefits of having Internet service is to take advantage of hundreds of free software you can download on your computer. Whether you are looking for a photo editor, Internet browser, antivirus software, or game, chances are, you’ll find dozens of options online to pick from. Here are a few things to keep in mind.

1. Choosing your download. When you download software, there are several things to keep in mind. For example, some software may conflict with your currently running software. If you already have antivirus software, you may not be able to install another one without uninstalling the program you already have. Also, not all software programs are helpful. If it is actually disguised malware, you’re computer and your privacy will be put in jeopardy. Research the product for ratings and reviews before you decide to download it. Try downloading it from a safe site, like download.com, where experts have tested and reviewed the product and individual users have given them ratings and reviews.

2. Initiating the download. When you click on a link to download a program, you will probably be asked if you would like to save or run the file. If you click save, you will be asked where you would like to save the file and then proceed to download. After it completes, you can open the installation file from where you saved it. If you click run, the download will choose a place to save the file, like a “Downloads” folder somewhere in your system files. As soon as the download completes, it will immediately begin the installation process. You should click save so that you will know where to find the download, in case the installation gets interrupted, or you decide to let the file download while you are away from the computer. Also, if you know where the installation file is, you can rerun it you want to reinstall the program later.

3. Installing the download. This part should be fairly easy. You will be given step by step instructions and be asked to click next, check “I agree” to the terms of service, etc. Pay attention to each step! You need to know what it is doing. For example, many free downloads will ask if you would also like to install a toolbar or search provider for you. These “extras” are space and bandwidth-consuming annoyances that you don’t need! All you have to do is uncheck the box next to “Install x toolbar” or “Add y feature” to continue your installation without installing the annoying extras.

4. Back up your installation files. Any time you download a new program or an upgrade, you should save the installation file for later reference. Once you have successfully installed the program, move the installation file to an external hard drive or flash drive. You should have a drive where you back up all your personal files anyway, so make a folder that says “Installation files” and keep the files here. This way, if anything happens to the program in the future and it needs to be reinstalled, you will know exactly where to find the file, and you won’t have to take the time to redownload it. Also, in the event that your computer would have to be replaced or your operating system reinstalled, you’ll have the files necessary to quickly reinstall the programs you used before onto your new computer system.

If you pick the best software for your computer, avoid unnecessary extras, and keep the installation files in a safe location, you will be able to use your software efficiently and easily.

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Written by Hannah Miller, Online Marketing Representative and Customer Service, Copper.net. Copper.net is a nationwide Internet services provider that is all-American owned and operated. Call today, 1-800-336-3318 or sign up online at www.copper.net! Check out my blog for more articles!

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computers | downloading

Windows Vista: A Basic Introduction

by hmiller 28. January 2010 10:57

If you are still using Windows XP or an older version of a Microsoft Windows operating system (OS), you will be in for quite a change when you upgrade. While Windows Vista is well known for its drastically different layout, there’s a lot more about Vista to discover.

Released to the public in January of 2007, Vista set out to make some needed changes to the previous OS’s. Windows XP, the predecessor to Vista was highly criticized for its safety vulnerability. All user accounts are automatically set up as an administrator, giving them full access to all the programs, files, and system information. Vista set out to combat this and other security issues with a high level of security measures in place.

User Account Control is the primary security feature built into Vista. When certain changes are attempted to be made, a window will pop up asking for your permission to continue (you have probably noticed this many times if you have a Vista OS) and even ask for your password if you have one set up. Ironically, this is one of the highest complaints Vista gets from users—the ubiquity of User Account Control popup windows.

Another major change in the operating system is the graphical user interface (GUI). The sleek new layout, called Windows Aero, actually somewhat resembles the Macintosh OS’s design, according to many users. The new look is sharper and offers many “user-friendly” options, renames a few Control Panel options, and a few other things that are great for computer newbies, but confusing to people accustomed to older Windows OS’s.

Another change in the graphical features is the applications that you can run on your desktop on the new Windows Sidebar.  You can customize your sidebar by choosing from the Desktop Gadgets gallery, including a calendar, clock, weather forecaster, and picture puzzle.

One helpful new feature is located in the start menu. There is now a search bar in the bottom of the start menu that will allow you to type the name of any system component (like Control Panel), personal files, and programs. This will help you quickly locate things if you’re not sure where to find them! To learn more about the features and details about Vista, go to microsoft.com/vista.

Overall, Vista has received many negative reviews by both users and computer technicians for being confusing and/or unstable. As for the confusing new layout, that is to be expected, since Microsoft hadn’t released a new version of Windows in five years when Vista was released. This is the longest span of time for no new versions to be introduced. Needless to say, millions of people have become quite accustomed to XP. Even today, the majority of computer users are running an XP operating system—even more than all other OS ever made, combined!

Windows 7, the latest version of Microsoft OS’s was released in 2009 and is said to resolve many of the security and stability issues Vista had. If you have Windows Vista now because you recently bought a new computer, you might want to check out Microsoft’s website to see how you can upgrade to Windows 7. If you have a Windows XP or older and would like to upgrade to something more recent, try Windows 7. You can find out more by going to www.microsoft.com 

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Written by Hannah Miller, Online Marketing Representative and Customer Service, Copper.net. Copper.net is a nationwide Internet services provider that is all-American owned and operated. Call today, 1-800-336-3318 or sign up online at www.copper.net! Check out my blog for more articles!

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computers

Where Does Software Come From?

by hmiller 22. January 2010 23:25

Software usually comes in three forms: 1, pre-installed on your computer, 2, on a CD—either a performance program (like Microsoft Word) or the driver software that came with new hardware (like a modem), or 3, as a download from the Internet. Let's explore these individually:

Preinstalled Software

When you buy a computer, there is an operating system (usually Microsoft Windows) and several programs already installed. Typically, these would include a word processor and other tools and applications, like Word pad, Solitaire, etc., and an Internet browser like Internet Explorer. All the software that makes you're computer function and runs hardware is system software. All the programs on the All Programs list is application software.

Some programs come preinstalled, usually as a marketing tactic, and use system resources by starting up every time you turn on your computer, like Windows Messenger and sometimes a free trial of Norton Antivirus, or some other security software. Of course, just because these programs are installed doesn't mean you have to use them. You should probably uninstall anything you won't use to avoid using your system resources.

CD Software

Since software is basically just a complicated string of digital codes, the only way to physically buy it in a store is to buy a CD with the code stored on it. You then put the CD in your computer and install the program to use it. The majority of software programs (including the ones in the other categories) can be bought on a CD. Office tools, games, music players, security packages, and photo-editing programs are all typical software applications that are often purchased in stores. This is probably the most expensive route, but if it didn’t come preinstalled on your computer, it is usually worth it.

The best reason to buy software on a CD is because you can always reinstall it from the CD. Software can become corrupted, lost, or damaged after it was installed. Or worse, your computer could crash and you would have to reinstall everything back onto it. Having the CD means you can always reinstall the programs, or install it on a different computer in a matter of a few minutes.

Drivers are another type of CD software. All hardware is useless until it has the correct software that will make it be recognized by your computer's system software. When you buy a new printer, modem, or other attachable hardware, you are always prompted to install something from a CD. This is the driver. Most manufacturers will also list free links to download drivers in case you lose the CD, or the CD becomes damaged or outdated.

Downloadable Software

The Internet is one of the best and easiest ways to obtain software. You can download almost anything from the Internet, and much of it is free. There are antivirus and other anti-malware programs, browsers, games, photo/video editors, word processors and other office tools, etc. Download.com is one of the best places to find free downloads. Most people download programs because it is easier and cheaper than finding and buying it from a store. Sometimes tools and programs can be downloaded to troubleshoot hardware issues (like a corrupted driver), find and remove malicious software, and perform maintenance tasks, like scanning your computer or cleaning up unnecessary files.

You must be careful with Internet downloads, as some of them are disguised malicious software. Research a program before you download it if you're not sure that it's legitimate. You should be able to find reviews of the download fairly easily by doing a Google search for that program name.

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Written by Hannah Miller, Online Marketing Representative and Customer Service, Copper.net. Copper.net is a nationwide Internet services provider that is all-American owned and operated. Call today, 1-800-336-3318 or sign up online at www.copper.net! Check out my blog for more articles!

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Microsoft Windows: How it All Began

by hmiller 15. January 2010 03:37

Microsoft has been extremely influential in the growth and use of computers and Internet service. Since the very early stages of computer development, Microsoft has been creating products that were adopted by software and computer designers, which promoted the growth of acceptance as a standard for operating systems (OS’s) among computer users. Microsoft holds nearly 90 percent of the market share for operating systems used today! The majority of computers sold today have a Microsoft’s operating system, Windows, installed on their computer.

Before Windows operating systems were developed, computer ran with DOS, or, disk operating system. Basically it was just a black screen with white characters and a cursor. Users would type commands or use keyboard shortcuts and prompts (like Ctrl+Alt+Delete) to perform all computer tasks.

For example, to open a program or perform a task, you would type a combination of letters on your keyboard and press “Return” or “Enter”. The program or task would open a similar page with more white characters on a black screen. You could navigate through the options with arrow keys, or type another command to exit or open another command. A cursor would indicate where you can type more commands. The display upon turning on the computer was in a linear format, so you could only perform one task at a time. Previous commands would be higher on the page, disappearing off the top of the page and new commands  displayed underneath.

You can still see and use the original DOS display format and perform tasks that can now be done with mouse clicks. To open the DOS command window, click Start>All Programs>Accessories>Command Prompt. Type “control” and push enter. This will open your Control Panel window. Close the Window

Microsoft bought MS-DOS (Microsoft-Disk Operating System) in the early 80’s, and this was the beginning of the operating systems the majority of computers use today.

GUI, or graphical user interface was a significant development that changed the way we compute. Graphics, like colors, desktop display, icons, and buttons would replace DOS text commands. Instead of typing a combination of letters and hitting “Enter”, you now just double click an icon with a mouse.

Although the first GUI display on mid-80’s computer fade in comparison to today’s high resolution, colors, and animation, it was a big improvement from the black screen with white letters! This is where the Windows operating systems we know today began.

The name “Windows” represents the transition from DOS format to GUI format. Programs and settings now open in its own frame, or window, which means that you can switch back and forth from one programs to another, and as technology improved, have multiple windows open and running at the same time.

The latest Windows operating systems are astounding and complex in comparison to their late 80’s, early 90’s predecessors. As each new system was released, computers were faster, more colorful and aesthetically-appealing, safer, and easier to use (that is, except for the time it takes to learn new methods and layouts!).

In October of 2009, Microsoft released Windows 7, a crisp, fast, safe, and elegant OS that is hardly recognizable in comparison to the first GUI operating system from 20 years ago, Windows 3.0. For more information about the versions and features of Windows operating systems, go to microsoft.com.

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Written by Hannah Miller, Online Marketing Representative and Customer Service, Copper.net.

Copper.net is a nationwide Internet services provider that is all-American owned and operated. Call today, 1-800-336-3318 or sign up online at www.copper.net! Check out my blog for more articles!

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Understanding the Basics of Troubleshooting

by hmiller 6. January 2010 03:41

If you have problems with your computer performing normal processes, or it seems to work excessively slower than it should, there are unfortunately far too many reasons for why this could be to just blame it on one thing. Many times, computer speed or performance, especially when you are connected to the Internet, is dependent upon a dozen components to work efficiently. In order to understand how to fix or improve your computer, you have to understand how your computer works. One important aspect of computer efficiency is the relationship between hardware and software.

Hardware is the actual physical components of your computer, like your keyboard, mouse, and the monitor. Not only should you understand what these components are, it is also very helpful to know what each part does in relationship to the others. The specifications, or specs, of internal hardware, like your hard drive and RAM, are also helpful to know, as they can help you understand their capacities and capabilities.

Software is the digital data that enables hardware to perform user tasks, like Microsoft Word and Internet Explorer. There are hundreds of software programs and system software (built in commands and controls in your computer) that perform many different tasks—like audio and visual features, or functional features for creating or organizing projects. It’s important to know what software you need to not only be compatible with, but also optimize the efficiency of your hardware. You also need to know what version of your software you have, as an outdated version can severely inhibit your ability to keep up with computer (and especially online) activities.

Here’s how it works:
1. Without hardware, software would not exist. If, for example, there were no modems, there would be no software for the Internet.
2. Without software, hardware would be useless. Everything your computer does, even powering on, is run by some type of software.
3. Hardware and software cannot work together unless it was made to work together. Just like Ford parts won’t make a Chevy work, or trying to use parts from a previous model won’t work with newer cars, most software must be run on a machine that was built for it.
4. Hardware occasionally needs to be upgraded. Most computers today, even the cheapest ones, have hardware that more than a hundred times faster and better than the best and most expensive computers of 10 years ago. Hardware that is too old will not be compatible with new software, or will not be able to keep up and make your computer slower.
5. Software needs to be upgraded. There are constantly newer releases of all kinds of software to make use of the improved capacity and speed of hardware upgrades, as well as to be compatible with other computers and new Internet applications and features. Even with a new computer, outdated software will cause slow performance and could keep you from enjoying modern technological achievements both online and offline.

Understanding the relationship of software and hardware, and knowing which ones you have is the first step in keeping your computer in good shape and running order.

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Written by Hannah Miller, Online Marketing Representative and Customer Service, Copper.net.

Copper.net is a nationwide Internet services provider that is all-American owned and operated. Call today, 1-800-336-3318 or sign up online at www.copper.net! Check out my blog for more articles!

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About the author

Hannah Miller is an Online Marketing Representative for Copper.net - America's best provider for Dial-Up Internet Service since 1997.

Hannah has been a Customer Service and Tech Support agent for Copper.net since 2007, which has supplemented her knowledge of dial-up, computers, and the Internet. The entries that are posted in this blog are professional articles relating to our industry. Email your questions, suggestions, and other comments to hmiller@copper.net.

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