Email Tech Support - Mac Mail 1.0

 

1) Click on the Mail menu, and then select Preferences.

The Accounts window will appear.


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2) In the Accounts window, select your Copper.net email configuration and click Edit.

The Account Properties window will appear.

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3) On the Account Information tab, verify that the server information is correct:

Description: your email address.
Email address: your email address.
Full Name: your name.

Incoming Server: mail.copper.net
Username: the first part of your email address (before @).
Password: your password.

Outgoing Server: mail.copper.net

NOTE: FOR ALL OTHER DIAL-UP COMPANIES, THE USERNAME NEEDS TO BE THE FULL EMAIL ADDRESS (EXAMPLE@COMPANY.COM)

Click the Options button.

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4) Check your SMTP options:

Outing Server: mail.copper.net
Port: 25
Use SSL: Unchecked.
Authentication: Password
Username: the first part of your email address (before @).
Password: your password.

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5) The last option to check is on the Advanced tab.

At the bottom, ensure that Authentication is set to Password.

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KBID: 89
Categories: "Email Tech Support"
Keywords:
Application(s):
Operating System(s):
Created: 3/7/2008
Last Updated: 6/11/2008
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