You may be in for a surprise if you're planning to sign up for dial-up Internet. Although dial-up modems were always installed on computers in the past, many computers are now being sold without them. In order to avoid having problems once you're paying for Internet services, you should check whether your computer has a dial-up modem installed. There are two areas to look for a dial-up modem.

First, look at the back of your system unit, or tower. There should be a port that looks just like the telephone jack in the back of a telephone and in the wall. You can use a regular phone cord to test whether the port is the right size (if it's too big, it's not the right port). You will find one of these three scenarios:

1. There is only one a port, but it is slightly larger than a regular phone port. This is the Ethernet port used for broadband connections, like cable and DSL. If this is the only port you have, you do not have a dial-up modem.

2. There is one telephone port (often along the bottom, but not always) and a telephone cord fits in it snugly. You have a dial-up modem! If you are planning to use a telephone on the same phone jack your computer is using, plug a splitter in the wall jack, then plug in two phone cords into the splitter for each device.

3. There is two ports side by side that fit the telephone cord. You found your dial-up modem! The reason you have two ports is because one is to plug a phone cord coming from the wall and the other is to connect a telephone to use when you are not online. The port marked “line” or showing a picture of a phone jack is for the cord coming from the jack in the wall. The port reading “phone” or showing a picture of a telephone is where you plug a phone cord leading to your telephone. *Note: You do not need to use the "phone" port. Also, keep in mind that if you accidentally plug the wall jack line into the "phone" port instead of the "line" port, you will not be able to connect!

If you do not have a modem, you need to buy one. If you do, the following steps will show you how to check if your modem software is installed properly. 

1. Open Control Panel, then make sure you are in classic view if you have XP or Vista.

2. Open your modem options. On older versions of Windows, you'll see “Modems”, and on 2000 or newer, you'll see “Phone and Modem Options”.

3. Click on the “Modems” tab (skip this step if you have an older computer).

4. Here is a box listing the modem(s) installed on your computer.

5. Beside the modem it lists where it is connected. It will either have “not present”, or “COM” and a number. (On older computers, click properties for the modem in question and look for “Port:” Your modem must be listed as attached to one of the COM ports, or you modem has been removed or corrupted. If this is the case, you must either reinstall, repair, or replace the modem.

If you have a modem both installed in the tower and listed as properly installed, you are ready to sign up for dial-up. Other minor issues could occur once you try to connect, however, you will be better prepared and less likely to have connection issues upon starting your new service.

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Written by Hannah Miller, Online Marketing Representative and Customer Service, Copper.net.

Copper.net is a nationwide Internet services provider that is all-American owned and operated. Call today, 1-800-336-3318 or sign up online at www.copper.net! Check out my blog for more articles! 

Bits and bytes are measurements of data, but they differ in their size and what they measure. Understanding what these terms are will help you understand how your computer stores information and how your Internet connection speed effects you. One way to tell them apart is the case in which they are written. When abbreviating bits and bytes, a “b” (small case) is a bit, and “B” (upper case) is a byte, therefore, “kb” is kilobit and “KB” is kilobyte (note: the case of the letters before the b are insignificant).

A bit (b) is the smallest measurement of data that can be stored on computers or transferred by Internet services. Bits represent information with a binary coding system made up of only 1's and 0's (bi means two, i.e., two numbers). When bits are arranged and stored in sequences of 1's and 0's, they are translated by computer programming into words, pictures, and other data.

Usually, when you hear the term “bits”, they are measuring transfer rate, or how much information can be transferred in a certain amount of time. Internet connection speeds are measured this way, for example, “bps” is bits per second, the amount of bits that can be downloaded or transferred in a second. Since bits are so small, most connection speeds are measured in thousands of bits per second.

When measuring transfer rate for Internet connections, 1 kilobit (kb) = 1000 bits, 1 megabit (mb) = 1000 kilobits. Say you connect with dial-up at 34.4 kbps. That means 34.4 kilobits or 34400 bits can be downloaded per second to your computer. Say you connect with DSL at 6 “megs” aka mbps. You can download 6 megabits, or 6000 kilobits, or 6,000,000 bits per second.

A byte (B) is 8 bits strung together. Remember, bits store information based on a binary system and are arranged in sequences. These sequences are in sets of 8 and called bytes. It takes many bytes sequenced together to create documents, images, programs, and commands for your computer. When measuring sizes of files, programs, and capacities of drives, you use bytes. Like bits, byte are often noted in larger quantities, like kilobytes, megabytes (megs), and gigabytes (gigs).

Many people assume a kilobyte is 1000 bytes, etc., but this is not true. When describing capacity (size or storage size of computer elements), bytes are measured by the same binary system that code bits. Therefore, “kilo” = 1,024 (or, 2^10) instead of 1000. A kilobyte (KB) is 1,024 bytes, and a megabyte (MB) is 1,024 kilobytes. A gigabyte (GB) is 1,024 megabytes.

A Microsoft Word document is usually about 30 KB in size. An picture, like clip art is typically about 100 KB, and photos are often much larger. A CD typically has a 700 MB (or 716,800 KB) storage capacity. You can buy computers with a hard drive (main storage unit) capacity of 500 gig (or 524,288,000 KB).

Don't forget, 1 byte is 8 bits. An Internet connection (like transfer rates or download speeds) is measured in bits, and 1 kilobit is 1,000 bits. Storage capacity (like disk space and file sizes), it is measured in bytes, and 1 kilobyte is 1,024 bytes.

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Written by Hannah Miller, Online Marketing Representative and Customer Service, Copper.net.

Copper.net is a nationwide Internet services provider that is all-American owned and operated. Call today, 1-800-336-3318 or sign up online at www.copper.net! Check out my blog for more articles!